Last updated: August 22, 2025
Please Read Before Purchasing
At Blackfish Space, we sell digital products that are delivered via instant download. Due to the nature of digital content, all sales are final. By purchasing from our store, you agree to this return policy.
No Returns or Exchanges
We do not accept returns, exchanges, or cancellations on any digital products after purchase.
Once a product has been downloaded or accessed, it cannot be “returned,” and therefore, we cannot offer refunds unless required by applicable law.
What You’re Buying
Our products include (but are not limited to):
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Digital design files
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Downloadable art or assets
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Templates and presets
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Other non-physical, instantly delivered content
There is no shipping involved. You will receive access to your digital item(s) immediately after payment confirmation.
Refunds May Be Considered
Only If:
We may consider a refund in the rare event of:
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A technical issue that prevents access to the file, and which cannot be resolved after troubleshooting.
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Duplicate purchases made accidentally (you must contact us within 48 hours).
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Your download link does not work, and we are unable to resend the files.
Please contact our support team at blackfishspace.com with your order number and a description of the issue.
Not Eligible for Refund:
Refunds will not be issued if:
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You changed your mind after purchasing.
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You didn’t read the product description or system requirements.
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You expected a physical product.
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You claim the item is “not what you expected” after download.
Please make sure to read the full description and preview images/videos before purchasing.
Questions?
If you have any questions about your order or this return policy, feel free to contact us at:
We’re here to help clarify any confusion before you buy.
Reminder: By completing a purchase on blackfishspace.com, you confirm that you understand and agree to this digital product return policy.